General Manager Intern

ES-Barcelona. Posted 3 months ago

The role

You will be responsible for every aspect of the hotel's operation working alongside the local management team. You will lead, coach, and train the hotel team and manage external partners.

What you will do

Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners
Handling, reporting and transferring of all kinds of questions, remarks complaints of guests and colleagues
Introducing, maintaining, evolving and guiding standard operating procedures
Support the general manager and management team with several projects
Connect with guest community and build relations with universities, companies, and social organisations
Building relationships with headquarters key players, residents, external parties/renters
Maintaining and controlling hotel security for guests, colleagues and goods
Supporting the operational preparation and execution of departure and arrival of new students

Required qualifications

Must be enrolled in University
A flexible, hands-on, motivated and positive approach
Handle stressful peak periods like a pro
Hard working, responsible and “let’s do this!” mentality
Fluent in English and Spanish
Legally allowed to work in the Netherlands

Nice to have

Bachelor student, preferably in hotel- or tourism management
Some hospitality experience or team leading experience
Background in hospitality, preferably in a hotel environment
Other languages

Benefits

Amazing work environment with a fantastic vibe and lots of positive energy
On the job coaching and guidance
Monthly compensation for your internship
Access to the amazing TSH facilities, including our awesome restaurant and gym
Discount on Hotel stays and Food and Drinks

About the company

TSH is a hybrid hospitality concept located in The Netherlands, Germany, Austria, Italy, France and Spain. It offers student accommodation, long and short stay options, gyms, talks, events, rooftop bar, eat & drink escapes, community and coworking spaces.