Rooms Operations Management Trainee Programme (8–12 Months)

The role

This trainee will rotate across Front Office and Housekeeping departments to gain hands-on operational experience. The role involves managing guest experiences, room inventory, and supporting hotel operations to prepare for leadership roles.

What you will do

• Deliver exceptional guest experiences throughout the guest journey
• Learn the daily operation of a busy Front Office
• Manage guest requests, service recovery and problem-solving
• Coordinate arrivals, departures and room allocations
• Support upselling initiatives and revenue opportunities
• Participate in daily operational briefings and shift leadership
• Learn how to manage room inventory and productivity
• Conduct room quality inspections
• Coordinate room readiness with Front Office
• Monitor cleanliness and brand standards

Required qualifications

• Currently studying Hospitality Management, Tourism or a related degree
• In your 3rd year of studies or above
• Available for a minimum of 8 months
• Fluent in English & Spanish

Nice to have

• 12 months preferred

Benefits

• An amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship
• The opportunity to work and learn at a dynamic, young, international organisation
• The opportunity to work for a Certified B Corp® company
• Access to the amazing TSH facilities, including our awesome restaurant and gym
• Discount on Hotel stays and Food and Drinks

About the company

The Social Hub is a hybrid hospitality concept that creates spaces where travelers, students, professionals and locals connect. It is a Certified B Corp® company located in several European countries.