General Manager Intern

The role

You will join the management team to be responsible for every aspect of the hotel's operation. You will lead, coach, and train the hotel team and manage external partners.

What you will do

• Daily manage, train, check, coach, guide, co-hire, motivate and empower employees and partners
• Handling, reporting and transferring of all kinds of questions, remarks complaints of guests and colleagues
• Introducing, maintaining, evolving and guiding standard operating procedures
• Connect with guest community and build relations with universities, companies, and social organizations
• Building relationships with headquarters key players, residents, and external parties
• Assisting in handling complaints and technical issues
• Maintaining and controlling hotel security for guests, colleagues and goods
• Supporting the operational preparation and execution of departure and arrival of new students

Required qualifications

• Must be enrolled in university
• A flexible, hands-on, motivated and positive approach
• You love responsibility and handle stressful peak periods like a pro
• Fluent in English and Dutch
• Hard working, responsible and “let’s do this!” mentality
• Legally allowed to work in the Netherlands

Nice to have

• Bachelor student, preferably in hotel- or tourism management
• Some hospitality experience or team leading experience
• Background in hospitality, preferably in a hotel environment
• Other languages

Benefits

• Amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship
• Opportunity to work and learn at a dynamic, young, international organization
• First glimpse into the world of Hospitality
• Access to TSH facilities, including restaurant and gym
• Discount on hotel stays and Food and Drinks
• Wonderful workplace with fun colleagues

Before you apply

• You must be enrolled in university
• You must be legally allowed to work in the Netherlands

About the company

TSH is a hybrid hospitality concept located in The Netherlands, Germany, Austria, Italy, France and Spain. It offers student accommodation, long and short stay options, gyms, talks, events, rooftop bar, eat & drink escapes, community and coworking spaces.