F&B Supervisor

The role

You will lead the front-of-house team during service and support daily operations. You will work with the Restaurant Manager to guide the crew and ensure smooth service.

What you will do

• Lead the front-of-house team during service and set a positive, upbeat tone
• Guide your crew on the floor, helping them solve small issues in the moment
• Support training and onboarding for new team members
• Keep daily operations smooth by checking setups, stock, cleanliness and safety
• Stay present on the floor, chat with guests and jump in where needed
• Handle transactions accurately and pass on any irregularities
• Share targets for the shift and motivate the team to reach them
• Work closely with the kitchen and bar teams to keep service flowing

Required qualifications

• 1-2 years of experience in a senior waiter, barista or bartender role
• Confidence leading a team during service
• Communicate clearly and stay calm when things get busy
• Eye for detail and keep service consistent
• Genuine hospitality energy and enjoy being guest-facing
• Work well with different teams and lead by example
• Speak English and Italian

Nice to have

• extra languages

Benefits

• Work at a dynamic, multi-national company
• Work for a Certified B Corp® company
• Potential for future growth
• Discounts in all properties in Europe for you, friends and family

About the company

TSH is a hybrid hospitality concept that includes student accommodation, long and short stay options, gyms, talks, events, rooftop bar, eat & drink escapes, community and coworking spaces. The company is located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK.