Hostess | Grandmother Cafe

The role

You will create a warm, homely atmosphere at Grandmother Café. You will engage in conversation with guests, prepare and serve drinks and food, and maintain the cleanliness of the café.

What you will do

• Create a warm, homely and welcoming atmosphere for every guest
• Be a visible, calm and reassuring presence on the café floor
• Engage in natural, unforced conversation when appropriate
• Notice guests who may feel new, unsure or alone, and gently include them
• Support guests in understanding the menu, concept and story behind Grandmother Café
• Prepare and serve drinks including coffee, tea, hot and cold beverages
• Serve food with care, including final plating and bake-off items
• Support café service during both calm and busy moments
• Maintain cleanliness, hygiene, safety and quality standards
• Work closely with the café team and support colleagues when needed

Required qualifications

• Confidence built through life and work experiences
• A people-first mindset and a natural sense of care and hospitality
• A natural ability to make people feel at ease and welcome
• The ability to prioritise human connection over speed when the moment allows
• A calm, reassuring presence, even during busy moments
• Comfort learning new systems and processes at your own pace
• Previous experience in hospitality, cafés, retail or customer-facing roles
• English at a basic level
• Dutch language at a conversational level

Nice to have

• Barista experience

Benefits

• Work at a dynamic, multi-national company
• Work for a Certified B Corp® company
• Opportunities to learn and grow in your role
• Discounts on stays and food/drinks in all European properties for you, friends and family
• Workplace full of events and colleagues

About the company

The Social Hub is a creative, multi-national hybrid hospitality concept including student accommodation, coworking spaces, gyms, and events. Grandmother Café is their community-driven café concept focused on warmth and human connection.