Thesocialhub
Baker | Grandmother Cafe
NL-Amsterdam City. Posted 4 days ago
The role
As a Baker, you will create a warm, homely atmosphere and act as a calm presence on the café floor. You will engage in conversation with guests, prepare and serve drinks and food, and support the café team.
What you will do
- Create a warm, homely and welcoming atmosphere for every guest
- Be a visible, calm and reassuring presence on the café floor
- Engage in natural, unforced conversation when appropriate
- Notice guests who may feel new, unsure or alone, and gently include them
- Support guests in understanding the menu, concept and story behind Grandmother Café
- Prepare and serve drinks including coffee, tea, hot and cold beverages
- Serve food with care, including final plating and bake-off items
- Support café service during both calm and busy moments
- Maintain cleanliness, hygiene, safety and quality standards
- Work closely with the café team and support colleagues when needed
Required qualifications
- Confidence built through life and work experiences
- A people-first mindset and a natural sense of care and hospitality
- A natural ability to make people feel at ease and welcome
- The ability to prioritise human connection over speed when the moment allows
- A calm, reassuring presence, even during busy moments
- Comfort learning new systems and processes at your own pace
- Previous experience in hospitality, cafés, retail or customer-facing roles
- English at a basic level
- Dutch language at a conversational level
Nice to have
- Barista experience
Benefits
- Work at a dynamic, multi-national company
- Work for a Certified B Corp® company
- Opportunities to learn and grow in your role
- Discounts on overnights and food/drink in all European properties for you, friends and family
- Workplace full of events and colleagues
About the company
The Social Hub is a creative, multi-national hybrid hospitality concept including student accommodation, coworking spaces, gyms, and events. Grandmother Café is their community-driven café concept focused on warmth and human connection.