Housekeeping Manager

The role

As Housekeeping Manager, you will lead the outsourced housekeeping team and keep the spaces clean, safe and welcoming. You will oversee all housekeeping operations and maintain high quality standards for guests.

What you will do

• Manage daily housekeeping operations, including shift scheduling, cleaning protocols and inventory
• Coordinate with the Facilities team to address maintenance issues promptly
• Regularly inspect rooms and public spaces for health, safety and quality standards
• Lead, train and inspire the housekeeping team
• Conduct regular team meetings to set objectives, review progress and communicate updates
• Handle onboarding and ongoing training for new team members
• Track and manage supply costs within budget
• Optimize housekeeping processes using guest feedback to improve cleanliness, efficiency and satisfaction

Required qualifications

• At least 2+ years' experience in a housekeeping management role within a 250+ rooms hotel
• Proven experience leading housekeeping teams
• Experience organizing and conducting team meetings, setting objectives and KPIs, and preparing onboarding and training
• Experience with budget management, including supply costs
• Experience working cross-functionally with other departments, especially Facilities
• Experience in process improvement and regular inspections for health, safety and quality
• Fluent in Spanish and English

Nice to have

• Additional languages

Benefits

• Work at a dynamic, multi-national company
• Work for a Certified B Corp company
• Opportunity to learn and grow, with potential for future growth
• Discounts in all properties in Europe, also for friends and family
• Workplace with events and colleagues
• Other salary and benefits

Before you apply

• Salary is set by role, assessed proficiency and a salary framework; salaries are not negotiated

About the company

The Social Hub is a hybrid hospitality concept with student accommodation, short and long stay options, gyms, events, rooftop bar and coworking spaces. It operates in the Netherlands, Germany, Austria, Italy, France and Spain, and is a Certified B Corp.