Remote Customer Service Representative (Malaysia Based)

About the job

Compensation: Base salary: 4000 MYR + 1200 MYR performance bonus per month — Night shift (Malaysia time) Job Responsibilities: - Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues. - Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices. - Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests. - Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints. - Collaborate with the team to…