Assistant Store Manager: Roosevelt Field

The role

This leader will support and inspire their team, foster exceptional customer experiences, and drive sales to achieve business goals. They will also collaborate on store-driven initiatives with the Store Manager and HQ team.

What you will do

• Partner with the Store Manager to develop and execute strategies that drive sales and customer engagement.
• Assist in achieving store sales goals, maximizing KPIs, and fostering customer loyalty.
• Inspire and help coach a team to deliver exceptional in-store experiences.
• Function as the Store Manager in their absence.
• Support recruiting efforts for Sales Associate roles and help with onboarding and development.
• Oversee inventory management, visual merchandising, and process improvements.
• Provide customer support including resolving product inquiries and aftercare.
• Contribute to payroll and scheduling oversight.
• Create a personalized fitting and shopping experience in line with the Retail Excellence Protocol.
• Execute marketing initiatives and in-store events.

Required qualifications

• 2+ years of direct management experience
• 3+ years of customer service and/or retail experience
• Must be at least 18 years of age
• Must be able to maintain an active store presence, including standing and walking for extended periods of time
• Comfort with using a ladder and lifting a maximum of 50lbs
• Experience with bra fitting and fit guidance, or willingness to learn
• Reliable, punctual, and able to work a flexible schedule (including nights, weekends, holidays)
• Confidence in ability to handle returns, answer complaints, and fix minor floor issues calmly
• Ability to create a safe, body-positive, and supportive environment in the fitting rooms while respecting client privacy
• Passion for Thirdlove’s mission of body positivity, inclusive sizing, and confidence through comfort

Nice to have

• background in similar category preferred

Benefits

• Competitive Salary & Commission
• Medical/Dental/Vision insurance
• Paid Time Off
• Employee Discount

Before you apply

• Must be at least 18 years of age
• ThirdLove is an E-Verify employer

About the company

Thirdlove created a third, better option designed to help women look and feel their best. The company is expanding its retail footprint nationwide, creating customer-centric stores.