PT Key Holder: Lenox Square

The role

This person will deliver the in-store experience and support the Store Manager and Assistant Store Manager with opening, closing, and daily operations. They will serve as a mentor on the floor, leading team huddles and ensuring smooth execution across sales, fitting, and client engagement.

What you will do

• Deliver a warm, welcoming, and personalized fitting and shopping experience.
• Support fit consultations, product education, and conversion.
• Assist team members to refine selling language, service posture, and product confidence.
• Assist in executing store-level loyalty, clienteling, and appointment initiatives.
• Serve as Manager-on-Duty when scheduled and lead team huddles.
• Support daily zoning and break schedules.
• Reinforce expectations around visual standards, replenishment, cleanliness, and service behaviors.
• Identify and escalate guest issues, operational concerns, or team coaching moments.
• Execute opening and closing responsibilities including POS reconciliation, security checks, restocking, and store readiness.
• Support inventory tasks such as processing shipment, cycle counts, and damages.

Required qualifications

• 1–2 years of retail experience
• Strong communication skills
• Comfort with retail KPIs
• Reliable and punctual
• Able to work a flexible schedule including nights, weekends, holidays
• Ability to move and lift up to 25 lbs
• Stand for long periods during shifts
• Comfort with bra fitting and fit guidance, or willingness to learn

Nice to have

• preferably in a leadership or elevated associate role

Benefits

• Competitive salary & commission
• Paid Time Off
• Discounted products

Before you apply

• ThirdLove is an E-Verify employer and will provide Form I-9 information to confirm authorization to work in the U.S.
• Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered.

About the company

Thirdlove was created in 2013 to provide a third, better option in the bra industry by prioritizing real-world fit. The company is expanding retail stores nationwide to provide customers a place to get fitted in a comfortable, welcoming environment.