Store Manager: Valley Fair

The role

The Store Manager will lead and mentor teams to drive sales and ensure operational excellence at the new Valley Fair store. This role involves managing daily operations, executing store activations, and delivering personalized customer fitting experiences.

What you will do

• Recruit, train, and mentor store staff.
• Develop and execute action plans to drive sales and meet KPIs.
• Oversee store operations including cleanliness, visual merchandising, and inventory management.
• Curate and execute in-store activations and events.
• Leverage technology and business systems to improve efficiency.
• Build and manage team schedules and payroll.
• Deliver personalized fitting and shopping experiences.
• Set and track team goals.
• Partner with HQ to plan marketing initiatives.

Required qualifications

• 3+ years of direct retail management experience
• 5+ years of customer service and/or retail experience
• Must be at least 18 years of age
• Experience with bra fitting and fit guidance, or willingness to learn
• Ability to accomplish multiple tasks in a fast-paced environment
• Strong communication skills
• Ability to create a safe, body-positive, and supportive environment in the fitting rooms
• Ability to coach employees to handle returns and resolve minor floor issues
• Ability to use a ladder
• Lift up to 50 lbs
• Maintain an active floor presence, including standing and walking for extended periods of time

Nice to have

• Background in similar category
• Experience with Shopify, Incite, Google Workspace, and Endear

Benefits

• Competitive Salary & Bonuses
• Paid Time Off
• Employee Discount
• Medical/Dental/Vision Insurance

Before you apply

• Must be at least 18 years of age
• ThirdLove is an E-Verify employer

About the company

Thirdlove is a company that created a third option in the bra industry designed to help women look and feel their best. They are expanding their retail footprint nationwide with customer-centric stores.