Product Manager – Payments

The role

You will lead the product strategy and roadmap for ThriveCart's payments ecosystem, including checkout, gateways, routing, fraud, refunds and reconciliation. You will work with engineering, design, compliance, operations and customer success to deliver a reliable payment experience for merchants.

What you will do

• Own and execute the end-to-end product strategy and roadmap for the payments ecosystem.
• Define, prioritize and deliver features that improve conversion rates, reduce friction and support global scalability.
• Partner with engineering and design on high-quality user experiences and robust back-end systems.
• Integrate and maintain third-party payment providers and explore new options such as local payment methods, wallets and bank debits.
• Ensure payment solutions meet regulatory requirements such as PCI, PSD2 and SCA.
• Monitor performance, adoption and reliability of payment systems using data and user feedback.
• Work with customer success and support to resolve user pain points related to payments.
• Track global payment trends, technologies and fintech regulations, and bring forward ideas that align with growth.

Required qualifications

• Proven track record of building and scaling payments systems in a SaaS, fintech or eCommerce environment.
• Deep understanding of payment infrastructure, including gateway integrations, card networks, fraud prevention, settlements and chargebacks.
• Strong technical fluency, comfortable working with engineers and interpreting API documentation.
• Excellent communication, prioritization and stakeholder management skills.
• Strong data-driven mindset.
• 3-5+ years of experience as a Product Manager, ideally with direct ownership over payment products or platforms.
• Experience working in agile, cross-functional teams focused on customer-centric solutions.

Nice to have

• Bachelor's degree in a relevant field such as Computer Science, Business, Finance or Economics.
• Equivalent practical experience in product management, payments or fintech may substitute for formal education.
• Certifications in product management (Pragmatic, AIPMM, CSPO) or fintech/payments (ETA CPP).
• Experience with global payment methods, subscriptions, recurring billing or tax compliance tools.
• Experience with payments orchestration and/or treasury systems.
• Experience using AI agents and implementing and building AI tools and agents.

Before you apply

• Experience with the AI agents listed in the nice-to-have section is described as a plus.

About the company

ThriveCart is a platform used by over 50,000 people worldwide, with cart, checkout, affiliate management and a learning management system. The company is growing, profitable and backed by LTV SaaS Growth Funds.