Medical Assistant - Front & Back Office

The role

This Medical Assistant will manage clinical back-office duties and front-desk administration at the Studio City clinic. Duties include phlebotomy, patient rooming, and supporting clinic flow.

What you will do

• Room patients, collect health information, take vitals, and document in EMR
• Perform phlebotomy and specimen collection
• Help providers prep for visits by reviewing schedules and flagging concerns
• Prepare, clean, disinfect, and restock exam rooms
• Manage supplies, perform expiration checks, and handle autoclaving
• Support lab and imaging workflows, enter orders, and confirm diagnosis codes
• Assist with checking patients in/out, scheduling, and answering phones
• Monitor the daily schedule and move patients from front to back of house

Required qualifications

• Medical Assistant certification (or completion of an MA training program) as required by state guidelines
• 1+ years of MA experience in a fast-paced, high-volume outpatient setting
• Proven experience with phlebotomy, taking/documenting vitals, and standard clinical rooming procedures
• Highly organized and calm under pressure
• Ability to juggle multiple priorities across both front and back-office duties
• Comfort using electronic medical record (EMR) systems and clinical documentation tools
• Understanding of HIPAA and patient confidentiality requirements

Nice to have

• Experience in women’s health, gynecology, or dermatology
• Experience with DrChrono, TiaMD, or similar EMR systems
• Experience with autoclaving, disinfecting, and clinical inventory workflows
• Experience supporting LGBTQ+ patients or patients from diverse backgrounds

Benefits

• Medical, dental, and vision benefits
• Paid time off
• Sick leave
• Holidays
• Professional development support
• Other role-specific benefits

About the company

Tia is building a new model for women’s healthcare by integrating primary care, gynecology, mental health, dermatology, and wellness. It is a Series D, venture-backed company.