Lead Country Commercial Manager for Payments UK

The role

The Lead Country Commercial Manager will drive growth and commercial performance for Banking Payments in the UK. This person will work cross-functionally to accelerate payment usage, optimize member journeys, and deliver strategic commercial initiatives.

What you will do

• Set, track and refine commercial projections for Banking Payments
• Work with BI and analytics teams to understand member payment behaviours
• Partner with Product teams to shape payment propositions and influence roadmap
• Lead commercialisation and go-to-market strategy for Banking Payment features
• Develop payment engagement strategies with CRM and marketing teams
• Collaborate across Product, Finance, Operations, Engineering and Senior Leadership
• Monitor payment trends, competitor propositions and market developments
• Ensure the member voice is central to commercial and product decision-making

Required qualifications

• Strong commercial acumen with experience driving measurable business impact
• Proven experience managing commercial performance within payments, fintech or banking
• Strong analytical mindset with ability to translate insights into execution plans
• Experience delivering GTM and lifecycle engagement strategies
• Excellent stakeholder management and cross-functional collaboration skills
• Strong project management capabilities within fast-paced environments
• Self-starter mentality with high ownership and accountability
• Experience working closely with Product, CRM, Finance and BI teams
• Ability to operate strategically while remaining execution-focused

Benefits

• Competitive salary
• Vitality Health Insurance
• Perks and discounts through Vitality Health Insurance
• 24/7 Employee Assistance Programme
• 25 days holiday with the ability to buy extra days
• Professional L&D budget per year
• Referral bonus
• Access to salary sacrifice benefits such as Cycle to Work scheme and pension contribution
• Spacious brand new office in Liverpool street with an all-day snacks bar
• Enhanced family-friendly leave
• 24 hours paid volunteering time off per year
• Monthly team socials

About the company

Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions. The company supports over 2 million members globally across the UK, Germany and France.