Director of Engineering, KYX

The role

You will lead the engineering organisation for KYX, covering onboarding identity, access, due diligence, and risk scoring. You will manage distributed teams across multiple markets to deliver automated decisioning and scale agentic AI in regulated workflows.

What you will do

• Own the engineering strategy and organisation for KYX
• Lead engineering across backend, frontend, data science and ML engineering
• Own KYX Scoring & ML as a shared capability
• Scale agentic AI in regulated workflows
• Work with KYX Ops, KYX Policy, Second Line of Defence and Product
• Deliver higher automated decisioning rates and better due diligence quality
• Drive down the KYX cost per member
• Build once, deploy globally, and keep market-specific logic isolated

Required qualifications

• Experience leading engineering organisations in identity, onboarding, fraud, financial crime or another regulated decisioning domain
• Strong track record of turning platform investment into measurable outcomes: conversion, due diligence quality, unit economics and workflow automation
• Experience taking machine learning from development into production at scale, and owning model performance once live
• Experience operating in a regulated environment, working with Ops, Policy and second line risk and compliance functions
• Strong judgement across organisation design, delivery, platform strategy, data architecture and technical quality
• Ability to lead distributed teams across multiple markets and unify previously separate engineering lines behind one roadmap

Nice to have

• Experience deploying AI or agentic systems inside regulated workflows, with a clear view on governance, evaluation and human oversight

Benefits

• Competitive salary and share options
• Generous annual leave on top of bank holidays
• Paid maternity, paternity, and adoption leave
• Extended unpaid and paid leave options after completing milestone years
• Access to salary sacrifice benefits like Nursery and Cycle to Work discounts
• Comprehensive Private family insurance plan
• Comprehensive accidental and life insurance protection
• Access to therapy sessions, courses, meditations, and workshops
• Pension scheme on eligible earnings
• Paid days annually for volunteering or personal growth
• Annual budget for books, courses, coaching, and more
• Work from abroad for up to 90 days annually

About the company

Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions. The company supports over 2 million members globally across the UK, Germany and France.