KYC Team Lead with German

The role

You will lead a team of KYX analysts in Bulgaria to conduct due diligence and checks at the onboarding stage. You will manage daily workflows, mentor analysts, and oversee KYC, corporate due diligence, and AML risk.

What you will do

• Leading the daily workflow assignment
• Being the subject matter expert on KYC, corporate due diligence and AML risk
• Managing a team of analysts
• Resolving issues raised by analysts and escalations by stakeholders
• Leading and coordinating the CDD and EDD reviews of low, medium and high risk members
• Mentoring Analysts, monitoring progress, goals, and removing blockers
• Liaison between different departments and team leads of other teams
• Suggesting and executing procedural improvements
• Acting as an escalation point for teammates
• Managing other tasks and Remediation Activities as assigned

Required qualifications

• Previous KYC experience
• Proven KYC team leader
• Expertise in Risk & AML understanding of merchants
• Excellent verbal, written and interpersonal communication skills in English
• Outstanding customer service skills
• Highly motivated, enthusiastic and driven individual
• Self-motivator and self-starter
• Highly data driven
• Good capabilities in Excel
• Focused on quality
• Proficient in German
• Able to adapt well to change and adjust priorities

Benefits

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

About the company

Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions. The company supports over 2 million members globally across the UK, Germany and France.