Head of Product, Credit Outcome

The role

The Head of Product, Credit Outcome will own the strategy and roadmap to grow the vertical's north star metric. You will lead product leaders and partner with engineering, design, and commercial heads to drive credit outcomes across multiple markets.

What you will do

• Set the strategy and roadmap to grow % 1st Outcome
• Prioritise across routing, human connection, integrations and decisioning
• Make trade-offs between markets including scaling established markets and building new ones
• Hire, coach and develop Product Leads and Senior PMs
• Ensure one accountable PM/EM pair per workstream
• Run planning, OKRs and reviews
• Work with the Engineering Director on roadmap, capacity and technical investment
• Align Design, Data, Risk & Compliance, Commercial and Operations on priorities and launches
• Use funnel analytics and experiments to find friction and show impact
• Identify where automation and AI can raise conversion and efficiency

Required qualifications

• 8+ years in product management
• 3+ years leading product managers or product leads
• Commercial acumen to tie product decisions to revenue, margin and unit economics
• Data-native with comfort in funnel analytics, experimentation and BI tools
• Technical fluency to engage with engineers on APIs, integrations and data flows
• Ability to coach strong PMs
• Ability to influence senior stakeholders across functions and regions

Nice to have

• experience in lending, credit marketplaces, fintech or regulated financial services
• experience building products in multiple markets, ideally including India

Benefits

• Competitive salary and share options
• Generous annual leave on top of bank holidays
• Paid maternity, paternity, and adoption leave
• Extended unpaid and paid leave options after completing milestone years
• Private family insurance with additional OPD coverage and top-up options
• Comprehensive accidental and life insurance protection
• Access to therapy sessions, courses, meditations, and workshops
• Paid days annually for volunteering or personal growth
• Annual budget for books, courses, coaching, and more
• Work from abroad for up to 90 days annually
• Contribution towards setting up your home office
• Keep your old laptop and get a new one when it is time for a replacement

About the company

Tide helps SMEs save time and money by offering business accounts, banking services, and administrative solutions. The company supports over 2 million members globally across the UK, Germany and France.