Sr. IT Engineer

The role

The Senior IT Engineer will design, build, automate, and optimize the internal IT environment. This includes managing infrastructure, security, operations, and implementing AI Agent workflows.

What you will do

• Manage Endpoint, Device, Identity, SSO, and Access Management
• Manage Google Workspace, SaaS, and user lifecycle
• Maintain Network, Wi-Fi, VPN, and Meeting Room infrastructure
• Build Internal Tools, API, and system integrations for Automation and AI workflows
• Establish and optimize Identity, Access Control, Endpoint, Network, and SaaS Security
• Participate in Security Monitoring, Incident Handling, and remediation
• Identify and reduce IT system and process security risks
• Manage IT Assets, SaaS Licenses, and Lifecycle Management
• Create IT Documentation, Knowledge Base, Monitoring, and Operational Metrics
• Design and implement AI Agent Workflows for IT Operations and Service Management

Required qualifications

• 3 years or more of IT / IT Infrastructure related work experience
• Proficiency in Networking including Switch, Firewall, Wi-Fi, and Meeting Room Devices
• Helpdesk / IT Support experience
• Familiarity with Google Workspace, Microsoft Azure or other enterprise IT / Cloud management platforms
• Problem Solving and continuous improvement mindset

Nice to have

• Cross-departmental project collaboration experience
• Passion for AI and automation, including experience with Claude, n8n or other AI / Workflow Automation tools
• RPA (Robotic Process Automation) experience

Benefits

• Flexible leave system
• Flexible working hours
• One day of WFH per week
• Annual health checkup
• Annual pet health checkup subsidy
• Weekly pet grooming service
• Two Furbo pet cameras for full-time employees
• Internal workshops and external training subsidies
• Pets allowed at the Taiwan headquarters
• Volunteer days and service projects
• Club activities
• Unlimited snacks, drinks, and snacks in the snack cabinet

About the company

Tomofun is an international pet tech startup that develops AIoT products like the Furbo pet camera. The company focuses on bringing joy and innovation to pet lovers through technology.