Senior Director of Product, International

The role

You will lead a team of product managers to own the vision, strategy, and roadmap for upmarket expansion, integration partner availability, and FinTech/payments pricing capabilities. You will drive strategy and execution, engage with customers, and lead cross-functional delivery across multiple departments.

What you will do

• Set strategic direction across upmarket, partner, and payment expansion.
• Partner with engineering and product teams to ship international features.
• Navigate competing roadmaps and set clear success criteria.
• Engage with customers, partners, and GTM teams to understand needs.
• Represent the voice of international customers in roadmap and executive discussions.
• Champion cross-functional delivery across Product, Engineering, Design, Legal, and other teams.
• Hire, coach, and develop a team of Product Managers across multiple regions.
• Scale the operating model grounded in ownership and accountability.
• Advocate for the use of AI tools to accelerate product discovery and execution.

Required qualifications

• 15+ years of product management experience in SaaS or FinTech.
• At least 5 years in a senior leadership role.
• Experience owning a portfolio of products for a market.
• Commercial instincts regarding revenue, retention, and customer value.
• Comfort with ambiguity at the charter level.
• Track record of working across a complex stakeholder map.
• Strong people leadership skills.
• Excellent written and verbal communication.
• Experience managing product commitments tied to enterprise contracts or MSAs.
• Genuine curiosity about the restaurant industry.

About the company

Toast builds a platform that helps customers adapt, take control, and build the businesses they love. International expansion is a critical growth engine for the company.