Director, UCC & Tax Lien Compliance

The role

You will build and lead the in-house merchant liens and levies compliance function. This role involves managing day-to-day operations, building a specialized team, and developing policy frameworks for UCC and tax lien compliance.

What you will do

• Build and maintain a state-by-state policy framework.
• Build the governance backbone including SOPs, decision frameworks, and case tracking.
• Determine tools and systems to manage the compliance process.
• Own the phased transition plan from third-party partners to in-house operations.
• Establish and own the escalation path for complex or high-risk cases.
• Define and track operational KPIs and report to stakeholders.
• Manage day-to-day execution of merchant liens and levies compliance programs.
• Build and lead a dedicated liens and levies oversight team.
• Serve as the subject matter expert on legal orders and UCC filings.
• Represent the team in cross-functional planning with Legal, Fintech, and Engineering.

Required qualifications

• 7+ years of experience working with UCC and tax liens, levies, bankruptcies, and garnishments.
• 7+ years of experience with associated compliance requirements.
• 7+ years of experience with change and people leadership.
• Experience developing compliance management programs for regulated functions.
• Experience managing complex, sensitive escalations directly with customers, creditors, and attorneys.
• Deep subject matter expertise in UCC-1 filings, judgment liens, tax levies, and lien priority.
• Knowledge of regulatory landscape surrounding merchant funds handling and money transmission/payment facilitator obligations.
• Strong knowledge of UCC Article 9 concepts.
• Ability to build an operating model, team, and governance structure where none previously existed.
• Proven cross-functional leadership skills.
• Experience managing a vendor or partner transition.
• Bachelor's degree or equivalent practical experience.

Nice to have

• Background in banking operations
• Background in legal/paralegal work
• Background in compliance

Benefits

• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits

About the company

Toast is passionate about creating raving fans and delivering an unparalleled customer experience for restaurant customers. They value building and learning, including the use of AI tools.