Trader Onboarding Analyst

The role

The Trader Onboarding Analyst executes identity verification, document checks, and basic risk screening. This person will process automated IDV exceptions and escalate complex profiles to Senior or High-Risk Analysts.

What you will do

• Process entry-level queues for automated IDV failures following strict SOPs.
• Review and validate baseline registration data and standard identity/tax documentation.
• Identify out-of-scope document issues, suspicious indicators, or elevated risk signals.
• Formulate concise, accurate case notes and escalate profiles to Senior/Lead Analysts.
• Maintain precise and compliant documentation on all processed cases.
• Track common anomaly trends and provide feedback to Senior Analysts and Management.

Required qualifications

• 1-2 years of direct experience in digital customer operations, data verification, KYC/AML operations, or back-office compliance processing.
• Familiarity with web-based operational tools and modern identity verification interfaces such as Persona, Jumio, Veriff, or Onfido.
• Ability to consistently follow detailed Standard Operating Procedures (SOPs).
• Basic understanding of digital onboarding principles, standard KYC/CIP requirements, and data privacy best practices.
• Exceptional visual and analytical attention to detail.
• Strong written and verbal communication skills.
• Ability to collaborate effectively within a remote team environment.

Benefits

• Seven Company-paid Holidays
• Generous Family Leave
• Paid time off is front-loaded
• Competitive 401(k) matching
• Health, dental, and vision insurance for full-time employees
• Bonus for taking 5 consecutive days of vacation
• Food and groceries budget
• Contributions towards health and wellness

About the company

Topstep is an engaging working environment that ranges from fully remote to hybrid. They foster a culture of collaboration by keeping cameras on during meetings and maintaining a robust Slack environment.