Manager, Engineering II

The role

You will own delivery, quality, and team health for one or more product areas inside ELERA. This includes managing engineering execution, team performance, technical design, and production support.

What you will do

• Own delivery, quality, and team health for product areas inside ELERA
• Manage engineering execution, milestone plans, sprint tracking, technical risk, and quality
• Handle hiring, performance, compensation, and career development
• Stay close to code for design reviews, debugging, and challenging tradeoffs
• Partner with Principal Engineers on standards
• Manage the architecture, backlog, and product market performance
• Own customer escalations and meet SLAs

Required qualifications

• 5-10+ years in software development
• 3-10 years in leadership or manager role
• Bachelor's degree in computer science, Engineering, or equivalent
• Strong software engineering background with a track record of shipping production systems at scale
• Demonstrated leadership of software engineers as a manager, tech lead, staff engineer, or senior IC
• Experience hiring, developing, performance-managing, and exiting engineers
• Working knowledge of modern Agile delivery, the SDLC, and CI/CD practices in a continuous-deployment environment
• Comfort moving between architectural level and debugger and between executive review and sprint standup
• Track record of leading through ambiguity, owning missed commitments, and recovering from production incidents
• Excellent written and verbal communication

Nice to have

• Experience with AI-assisted development workflows: coding agents, AI-driven test generation, RAG-based developer tooling, or agentic CI/CD
• Retail, payments, POS, or other transaction-critical systems experience
• Familiarity with Java/Spring Boot, Node.js/TypeScript, Docker, Kubernetes on Azure AKS, GitLab CI/CD, Jenkins, MongoDB
• Experience leading distributed or multi-site teams

Benefits

• Hired directly by Toshiba and 100% under payroll
• Benefits of the law (IMSS, INFONAVIT)
• Life insurance, major medical expenses with dental and visual coverage for employee and direct family
• Minor medical expenses insurance
• Savings fund for employees, capped at the limit of the law
• Grocery coupons
• Pension plan
• 30 Christmas bonus days
• 12 days of vacation plus 6 floating days

About the company

Toshiba Global Commerce Solutions builds the retail commerce platform powering point of sale, mobile, self-service, and back-of-store operations for many of the world's largest retailers.