Observability Engineer Lead

Guadalajara Office. Posted 23 days ago

The role

The Sr. Observability Engineer will assist customers with TGCS SW and HW setup. You will enable telemetry for logging, monitoring and tracing and guide customers with observability dashboards and metrics using their own stack.

What you will do

Assist customers with TGCS SW and HW setup
Enable telemetry for logging, monitoring and tracing
Guide customers with observability dashboard and metrics using customer's own stack
Write well-designed, testable, and efficient code
Troubleshoot and debug current applications
Triage, document and provide root cause analysis for customer reported issues
Communicate at different technical levels from application architects to end users

Required qualifications

Bachelor’s degree in Computer Science, Software Engineering, or related technical field
At least 6 years of professional experience in Software Development or L3 support roles using Java
Experience in microservices architectures, including cloud/web-based content
Strong problem-solving skills and self-driven
Performance-driven mindset and ability to identify and meet KPIs
Java, Spring, SpringBoot, Git, Maven, Docker, MongoDB, CI/CD pipelines, experience with cloud
English: Fluent

Nice to have

Leadership skills
Experience working with international customers
Agile methodologies
Familiarity with retail applications
Frontend experience: JavaScript, Vue.js, NodeJS, TypeScript
Linux & Windows
Selenium/Cucumber
Splunk, Dynatrace, Grafana, Datadog

Benefits

Hired directly by Toshiba and 100% under payroll
Benefits of the law (IMSS, INFONAVIT)
Life insurance, major medical expenses with dental and visual coverage for the employee and direct family members
Minor medical expenses insurance
Savings fund for employees, capped at the limit of the law
Grocery coupons
Pension plan
30 Christmas bonus days
12 days of vacation plus 6 floating days

About the company

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer.