Instructional Designer - FLEX

The role

The instructional designer will create and deliver product solution materials and training to enable global sellers and business partners. This role involves managing the course development process and developing interactive web-based course components.

What you will do

• Assess learning needs by collaborating with global technical representatives and channel managers
• Partner with portfolio managers, services managers, and technical presales subject matter experts to gather content
• Design and develop sales materials and training
• Deliver live and recorded product solution updates to global sales and services teams
• Maintain online and instructor-led course content, curriculum materials, and assessments
• Evaluate and update sales education development plans
• Perform other related duties as assigned

Required qualifications

• Bachelor’s degree
• Minimum of 3 years’ experience in designing and developing instructor-led and web-based eLearning programs for technical sales audiences, or equivalent experience
• Proficiency with eLearning content authoring tools such as Articulate 360 suite, Adobe Captivate, and Camtasia
• Experience with responsive eLearning design for multi-platform delivery
• Intermediate multimedia development skills including graphics manipulation, template development, and user interface design using Adobe Creative Cloud, Photoshop, and Illustrator
• Ability to review and refine training materials to ensure learning objectives are met and incorporate SME/stakeholder feedback
• Experience creating and maintaining various training materials such as eLearning modules, simulations, instructor-led sessions, and quick reference guides
• Strong communication skills (verbal, written, and presentation)
• Experience managing content in a learning management system (e.g., SABA)
• Skilled in creating, editing, and publishing screencasts
• Proficiency in MS Office applications (Word, Excel, PowerPoint)
• Familiarity with the TGCS product portfolio and global sales channels is essential

About the company

Toshiba Global Commerce Solutions is a billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions. They provide in-store solutions for brands such as Walmart, Kroger, and Costco.