Director, Revenue Growth Professional Services

The role

This role drives revenue growth for Professional Services offerings to support the sales force and expand ELERA software platform adoption. The person will own the solutioning process from opportunity shaping through signature and work with Client Success to grow existing accounts.

What you will do

• Manage or coordinate a team of Consulting Partners for strategic services accounts
• Manage or coordinate a team of Professional Services Opportunity Owners
• Ensure appropriate coverage and prioritization across client segments
• Own the PS solutioning and sales process end-to-end
• Partner with sales teams to shape, scope, and position PS offerings
• Identify opportunities to apply AI and automation to the solutioning and sales process
• Develop and maintain playbooks, templates, and tools
• Partner with Client Success teams to pursue expansion opportunities
• Collaborate with Sales leadership to align resourcing with pipeline priorities
• Develop metrics to track revenue contribution, velocity, and win rates

Required qualifications

• 8+ years in professional services, sales, or revenue-focused roles
• Experience managing or coordinating consulting or sales-facing teams in a matrixed environment
• Experience owning or improving a solutioning/sales process
• Strong relationship-management skills
• Experience advising strategic accounts directly
• Strong analytical and cross-functional influencing skills

Nice to have

• Familiarity with retail technology, POS, or commerce platforms

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule
• Paid vacation
• Sick/personal days

About the company

Toshiba Global Commerce Solutions is a billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions. They are a world's installed market share leader with a customer base including Walmart, Kroger, and Costco.