Residential Security Officer - Downtown Chicago

The role

Security Officers provide customer service and maintain administrative logs at the front desk. They control access, monitor cameras, conduct patrols, and respond to incidents at the property.

What you will do

• Provide customer service including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property
• Record data on incidents for building and Titan Security management
• Other duties as assigned

Required qualifications

• Must be at least 18 years of age
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather

Nice to have

• Bi-lingual considered a plus
• Evening, overnight, and weekend availability required

Benefits

• Paid time off
• Paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

Before you apply

• Must be at least 18 years of age
• Able to pass pre-employment drug screen and criminal background check

About the company

Titan Security is dedicated to building personalized security solutions and serving clients. It was named a nationally recognized Top Workplace in 2024 and 2025 by USA Today.