Sales Operations Coordinator

The role

The Sales Operations Coordinator manages quotations from initial request to order entry. This role coordinates with internal teams to develop quotes, delivers them to customers, and inputs confirmed orders into the Epicor ERP system.

What you will do

• Communicate with customers via email regarding quote requests, status, and inquiries
• Manage the quotation process from initial inquiry to final order entry in Epicor
• Collaborate with internal teams to gather information for quote preparation
• Serve as central point of contact for internal sales-related administrative inquiries
• Prepare and maintain customer quotations in Epicor
• Track open quotations and follow up with customers
• Review finalized purchase orders and coordinate transition to production
• Prepare production and Quality Control folders for new orders
• Communicate order and documentation requirements to Production and other departments
• Maintain accurate records of quotations, communications, and documentation

Required qualifications

• High school diploma or equivalent
• 1-2 years of experience in an administrative support role
• Strong written and verbal communication skills
• Excellent attention to detail and accuracy
• Demonstrated accuracy in data entry
• Must be a U.S. person within the meaning of ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee)
• Regularly required to occasionally lift or move up to 25 pounds

Nice to have

• Associate’s or Bachelor’s degree in a related field
• Experience with an ERP system
• Working knowledge of Microsoft Excel

About the company

The First Electronics Corporation (FEC) is the employer for this position.