Senior Solutions Consultant (Supply Chain Business Process Architect)

The role

The Senior SC Business Process Architect acts as a strategic advisor to customers navigating their agentic supply chain journey. This person leads discovery sessions, evaluates end-to-end supply chain processes, and designs Agentic Business Process solutions using the OPUS platform.

What you will do

• Partner with Sales Executives to manage the customer journey and identify supply chain processes.
• Facilitate structured discovery to understand customer use cases and archetypes.
• Develop future-state roadmaps to move customers toward the Agentic Supply Chain Operating Model.
• Own and deliver product presentations, solutioning workshops, and demonstrations.
• Design future-state Agentic Supply Chain Operating Models.
• Collaborate with Value Engineering to build executive business cases.
• Serve as a technical expert on TraceLink's Supply Chain Agentic Business Processes solutions.
• Relay market feedback and customer pain points to Product Management and Professional Services.
• Provide technical inputs for complex RFPs and RFIs.
• Support MEDDPICC-based opportunity qualification and scoping.

Required qualifications

• 5+ years in a client-facing role combining technical presales and strategic consulting within Enterprise SaaS, life sciences, or supply chain environments.
• Demonstrated expertise in consultative and business value selling methodologies.
• Excellent verbal and written communication skills.
• Exceptionally strong technical troubleshooting and problem-solving skills.
• Familiarity with cloud hosting architecture.
• Demonstrated track record of sales achievement, technical competence, and customer satisfaction.
• Up to 35% travel.

Nice to have

• Life sciences, healthcare, supply chain, ERP, or enterprise SaaS experience.
• Knowledge of supply chain planning, execution, business process transformation, operational excellence, or enterprise AI.
• Experience working in cross-functional enterprise commercial organizations and matrixed global organizations.

About the company

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents. Founded in 2009, it links more than 300,000 network participants via the Integrate-Once™ OPUS platform.