Working Student - Social Media & Community Management

The role

You will perform community management on social media channels including X, Reddit, and Threads. You will handle customer issues and collaborate with creatives to create posts.

What you will do

• Perform community management on X, Reddit, and Threads
• Turn comments or mentions into discussions to build trust and grow community
• Handle customer issues with empathy and speed
• Coordinate with internal teams for resolutions
• Team up with Community and Content creatives to create posts

Required qualifications

• Currently a student at a university or higher education institution
• Available 20 hours per week
• At least two semesters remaining in studies
• Based in Berlin
• Able to join the team in the office at least twice a week
• Fluent in both German and English (C1 level)
• Active Trade Republic user
• Interested in investing, finances and the mission and community
• Strong understanding of social media platforms, especially X and Reddit

About the company

Trade Republic is the largest savings platform in Europe, operating in 18 countries and serving over 10 million customers.