Principal Information System Engineer

The role

The Principal Information System Engineer will manage modern workplace technologies and troubleshoot complex technical issues. This person will serve as a primary technical escalation point and provide hands-on leadership for technical initiatives.

What you will do

• Serve as the primary technical escalation point for the IT organization.
• Provide hands-on support to end users as needed.
• Provide hands-on leadership for complex technical initiatives.
• Serve as a secondary technical decision-maker for IT Operations.
• Administer, support, and optimize cloud-based enterprise technologies.
• Manage modern workplace technologies and troubleshoot complex technical issues.
• Administer and maintain Microsoft 365, Microsoft Intune, and Microsoft Entra ID environments.
• Manage identity and access solutions, including Okta and Multi-Factor Authentication (MFA).
• Develop and maintain PowerShell scripts to automate routine administrative tasks.
• Partner with in-house engineers and MSPs to support employees across multiple departments and countries.

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience.
• 8-10+ years of experience in systems administration, endpoint management, identity management, or IT operations.
• Broad range of overall IT experience, including Windows, Mac, Databases, Storage, Security, Networking and public clouds.
• Strong hands-on experience with Microsoft 365 Administration, Microsoft Intune, ManageEngine Endpoint Central, Microsoft Entra ID, Okta, Endpoint security and device management, Multi-Factor Authentic
• Strong troubleshooting, problem-solving, and analytical skills.
• Track record of taking ownership in issue resolution.
• Organized and detail orientated.
• Excellent written and verbal communication skills.
• Familiarity with ticketing systems and ITSM processes.
• Experience working collaboratively with coworkers and vendors, both local and remote, while also being effective working independently.
• Ability to explain technical issues clearly to non-technical users.
• Patient, customer-focused mindset with a commitment to service quality.

Nice to have

• Previous experience working in a biotech startup or biopharmaceutical.
• Related certifications

About the company

Treeline Biosciences is a multi-state employer.