Client Experience Manager

About the job

Client Experience Manager Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Client Experience Manager for our Somerville, MA team. The Client Experience Manager (CEM) serves as the central liaison for Triumvirate's national system accounts — clients with multiple locations spanning states and regions across the country. Because these accounts touch every part of the organization, the CEM exists to keep communication, service delivery, and account execution aligned across the National Sales Team, the Operations Team, Service Line Managers, the Technical Service Department, the Legal Department, and Billing. The CEM proactively manages…