AI Product Manager - Media Experience Required (NYC or Toronto)

Remote Canada. Posted 2 months ago

The role

You will own client engagements end-to-end, from discovery and scoping to delivery. You will build AI agents, lead greenfield product builds, and help companies rebuild legacy platforms or enable AI-native workflows.

What you will do

Own client engagements end-to-end from discovery and scoping through delivery
Act as the primary product voice with the client
Provide subject matter expertise on Streaming and OTT Media Products
Scope and run greenfield product builds
Lead platform rebuild and modernization engagements
Design and help deliver AI-native enablement for client teams
Translate ambiguous client asks into scoped work including PRDs and success criteria
Partner directly with agentic engineers
Set guardrails and evaluation criteria for AI agents
Manage multiple concurrent engagements

Required qualifications

5+ years in product management with ownership of scope, roadmap, and delivery outcomes
Agency or consulting experience managing multiple clients or accounts
Experience running at least two of: zero-to-one greenfield build, legacy platform rebuild/migration, or client-facing enablement/training
Hands-on experience with AI agents including scoping, building, or shipping agentic products or workflows
Comfort working alongside agentic engineers regarding architecture, evals, and guardrails
Ability to explain agentic concepts to non-technical stakeholders and engineers
Strong client-facing presence for presenting to VP-level stakeholders
Sharp scoping and prioritization instincts
Comfortable in ambiguity

Nice to have

Experience with LLM evaluation frameworks or agent observability tooling
Background in a technical role (engineering, data, or QA) before moving into product
Experience managing engagements in regulated industries (finance, healthcare)
Experience designing or delivering technical training, workshops, or enablement programs
Track record of writing or speaking publicly about product or AI topics

About the company

TribalScale is a digital innovation firm that helps organizations adapt and thrive by building transformative digital products and applying emerging technologies like artificial intelligence.