Account Manager, Mid-Market

The role

You will manage post-sales activity for Mid-Market customers to drive revenue and ensure client satisfaction. You will build relationships, manage T&E programs through the Navan platform, and handle renewals and cross-selling.

What you will do

• Manage all post-sales activity for Mid-Market customers.
• Develop trusted advisor relationships with clients from program administrators to C-suite.
• Drive usage of the Navan platform for T&E programs.
• Meet or exceed revenue goals.
• Identify and execute opportunities for account expansion.
• Broaden relationships within accounts to ensure multiple champions.
• Collaborate cross functionally to deliver against client needs.
• Understand Navan product offerings and competitive positioning.
• Travel to customer sites as appropriate.
• Onboard new clients and own renewals and upsells/cross-sells.

Required qualifications

• 3+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company
• Demonstrable track record of high performance and success
• Strong communication and presentation skills
• Ability to think strategically, problem solve, and effectively prioritize work in a fast-paced environment
• Data driven mindset with attention to detail
• High energy, go-getter with fresh ideas who takes the initiative

Nice to have

• Bachelor’s degree preferred or similar work experience

About the company

Navan is a company with an extremely fast paced and dynamic culture where change is the only constant.