Tripactions
Vice President, Global Solutions Consulting & Professional Services
New York, NY. Posted 9 months ago
The role
This person will lead, scale, and optimize the enterprise post-sales delivery ecosystem. They will own the strategic framework for client enablement across Solutions Consulting, Implementation, and Technical Integrations.
What you will do
- Define and execute the long-term vision for a 30+ person global organization.
- Lead end-to-end implementation and change management strategy for the Navan Expense suite.
- Serve as the executive technical lead for complex and mature accounts.
- Refine and evolve how Navan demonstrates and articulates client ROI.
- Drive impact through launch acceleration, retention, and professional services.
- Serve as the Voice of the Customer to Product and Engineering leadership.
- Manage and influence senior-level stakeholders across Sales, Product, and Finance.
- Recruit, develop, and inspire a multidisciplinary global team.
Required qualifications
- 8-10+ years of experience leading post-sales delivery, solutions consulting, implementations, or technical account management within high-growth, fast-paced SaaS, Fintech, or B2B enterprise software c
- Proven track record of managing a global P&L and a 25+ person team.
- Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners.
- Comfort navigating the ambiguity of a hyper-growth environment.
Nice to have
- Fintech & Financial Fluency: A deep understanding of the Office of the CFO, including global expense management, multi-entity accounting, and the technical intricacies of fintech integrations.
- Bachelor’s degree in Business or Finance
- MBA or CPA
Before you apply
- Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes.
- You may request a human evaluation without AI assistance by entering your email.
About the company
Navan is a company with a Solutions Consulting organization that acts as a high-impact, revenue-generating engine.