Senior Manager, BDR Operations & Engagement

The role

You will optimize the inbound marketing funnel and act as a thought partner to BDRs and marketing teams. You will design playbooks, manage infrastructure, and ensure BDRs have the tools and insights needed to turn demand into revenue.

What you will do

• Work with Marketing Ops and Revenue Ops to ensure data hygiene and attribution models.
• Influence the global BDR roadmap to optimize conversion rates.
• Partner with Marketing Ops, RevOps, and Business Systems to design systems and lead-scoring logic.
• Build outreach strategies for different inbound sources.
• Analyze call recordings to translate insights into training materials and messaging scripts.
• Implement SLA protocols to maximize connect rates.
• Run A/B testing for subject lines, call scripts, and sequencing strategies.
• Design high-conversion plays to mine the existing database.
• Partner with Field Marketing to design pre-event outreach and post-event blitzes.
• Analyze inbound lead volume trends to forecast BDR capacity needs.

Required qualifications

• Technically savvy in Salesforce, Marketo, and Outreach.
• Comfortable managing a schedule that requires working with a global team spanning from Sydney, Tel Aviv, London, New York, and San Francisco.

Before you apply

• Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications.
• You may request a human evaluation if you prefer to have your application reviewed without AI assistance.

About the company

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