AI Marketing Strategist (PST based)

The role

You will lead customer activation for Moby to help ecommerce brands adopt the AI teammate. You will translate customer goals into workflows and coach operators to use Moby for marketing analysis, planning, and execution.

What you will do

• Lead customer activation for Moby to identify value-creating use cases.
• Translate customer goals and marketing motions into practical Moby workflows.
• Enable customer operators to use Moby across paid media, measurement, creative, and growth planning.
• Coach customers on evaluating Moby recommendations and turning AI outputs into decisions.
• Diagnose opportunities and recommend workflows during onboarding.
• Maintain strategic relationships to help customers discover new Moby use cases.
• Identify repeatable activation patterns to create playbooks.
• Partner with product, design, and engineering to share customer feedback.

Required qualifications

• Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy.
• Hands-on experience managing millions of dollars in paid media spend across complex ecommerce accounts and global businesses.
• Strong understanding of budget allocation, campaign optimisation, and performance across markets and channels.
• Familiarity with platforms such as Meta, Google, TikTok, Amazon, Shopify, Klaviyo, or similar ecommerce/growth tools.
• Strong understanding of marketing metrics like CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback.
• Practical experience using AI tools such as Claude, ChatGPT, Perplexity, Cursor, Replit, Lovable, n8n, or similar systems.
• Strong communication skills and comfort working directly with founders, marketers, operators, and agencies.
• Confidence to be prescriptive without taking over.
• Curiosity, speed, and a collaborative attitude.

Nice to have

• Agency experience or experience managing multiple brands/accounts.
• Experience scaling DTC or retail brands.
• Familiarity with attribution, incrementality, MMM, or marketing measurement.
• Comfort with SQL or BI tools.
• Experience in customer success, solutions consulting, or performance marketing leadership.

Benefits

• Medical coverage
• 401(k) with a company match of up to 3%
• 30 days of paid time off accrued monthly after the first 30 days of employment
• Five sick days
• Nine paid company holidays
• Paid parental leave for eligible employees

About the company

Triple Whale is the AI operating system built for modern ecommerce. It helps brands turn complex data into actions to grow profit.