Tripledotstudios
Community Manager
Jakarta. Posted 3 months ago
The role
You will set the strategic direction and drive player engagement for an upcoming casual social mobile title. You will act as the bridge between players and the development team to build social communities and translate sentiment into product insights.
What you will do
- Build, execute, and scale community engagement strategy.
- Plan, craft, and publish content across Facebook, Instagram, Discord, TikTok, X, and YouTube.
- Synthesize community feedback and trends into reports for Product, Design, and Marketing teams.
- Identify, build, and nurture relationships with influencers, content creators, and brand ambassadors.
- Design, execute, and evaluate community events, contests, and giveaways.
- Partner with Marketing, Product, Design, and external IP brand managers.
- Monitor channels to address player issues and mitigate crisis situations.
Required qualifications
- 3+ years of experience in community management or social media strategy within the video games industry.
- Familiarity with free-to-play (F2P) casual mobile game mechanics, live-ops cycles, and social engagement loops.
- Ability to analyze community metrics, sentiment data, and campaign performance.
- Fluent in English (written and verbal).
- Top-tier copywriting skills.
- Strong organizational skills to manage multiple deliverables under tight timelines.
- A genuine love for casual/social games.
Nice to have
- Mobile games experience preferred.
- Experience working with licensed, top-tier global IPs or brand partners.
- Hands-on experience with content tools (e.g., Adobe Photoshop, Canva, or basic video editing).
- Experience building and moderating active Discord communities or Social Media channels for games.
- Knowledge of web/HTML formatting and modern social media management dashboards (e.g., Sprout Social, Hootsuite, or Dash Hudson).
About the company
Tripledot Studios is one of the largest independent mobile games companies in the world. Ludios is a studio within Tripledot that makes and publishes casual, free-to-play mobile games.