Principal Product Manager

The role

You will own and shape the strategy, define KPIs, and be responsible for the roadmap delivery of products within the Business Messaging portfolio. You will develop product vision, conduct market research, and collaborate with cross-functional teams to deliver high-quality products.

What you will do

• Develop and drive the overall product vision, strategy, and roadmap for Business Messaging solutions
• Deliver high-quality products to meet business revenue goals
• Conduct market research and competitive analysis
• Collaborate with cross-functional teams including product, engineering, analytics, marketing, and sales
• Act as the voice of the customer within the organization and with leadership
• Drive and coach teams to develop problem statements and form hypotheses
• Communicate business priorities and vision to the team
• Build strong relationships with customers, business partners and other stakeholders
• Monitor progress and look for ways to improve the product

Required qualifications

• 8-10 years of overall work experience
• At least 5-7 years in product management
• Worked at either a CPaaS, CCaaS or UCaaS ecosystem in building communication solutions or solutions for contact centre management for businesses in India or globally
• Sound technical knowledge of APIs and workflow management
• Sound understanding of monetization and an ability to build pricing strategies
• Ability to influence multiple cross-functional teams without authority
• Exceptional analytical, strategic, and problem-solving skills
• Excellent interpersonal and communication skills
• Proven track record of product management for mobile devices and/or applications

Nice to have

• Past experience building consumer mobile applications at scale
• Experience working with Android & iOS teams
• Tools: Jira / Trello/ Confluence/Looker/GA

Benefits

• Learning and development allowance
• Voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option
• Creche allowance
• Choose your preferred computer and phone within our budget
• Office includes breakfast, lunch and quiet spaces
• Team activities such as movie nights, tech meetups, and cultural events
• Lab Days: 5 days each quarter to explore new ideas

Before you apply

• We will conduct a background check
• We only accept applications in English

About the company

Truecaller is a company born in Sweden that aims to build trust in communication. It is trusted by over 450 million active users every month across 190+ countries.