VP of Communications

The role

The VP of Communications will lead the global communications strategy, including Corporate, Consumer, and B2B functions. This role focuses on reputation management, brand building, and crisis management for a publicly listed technology company.

What you will do

• Shape and execute a global communications strategy
• Lead impactful campaigns and thought leadership initiatives
• Advise senior leadership on corporate reputation and communications risk
• Own the crisis communications framework and manage reputational issues
• Drive integrated Consumer and B2B brand building strategy
• Champion the use of AI and emerging technologies in communications
• Build and lead a global communications organisation
• Partner cross-functionally with Marketing, Product, Legal, Investor Relations, Public Affairs, Customer, and People
• Manage external agencies and communications budgets

Required qualifications

• Significant experience leading global communications within a UK-listed or US-listed business
• Experience leading integrated communications strategies across multiple audiences and markets
• Experience both agency-side and in-house
• Ability to build trusted relationships and influence at all levels

Nice to have

• AI-curious and future-focused

Benefits

• Flexible working options
• Competitive compensation package + bonus
• Restricted Stock Units
• Private Medical Insurance
• Critical Illness Cover
• 25 days holiday per year, increasing to 28 days after 2 years
• Two paid volunteering days a year
• Learning and development via Trustpilot Academy and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace
• Paid parental leave

About the company

Trustpilot is a profitable, high-growth FTSE-250 company that runs the world's largest open customer review platform. Headquartered in Copenhagen, it has over 1000 employees and operations in multiple global locations.