Senior Strategic Account Executive (French Speaker)

The role

This person will sell to high value prospects and customers to grow business across EMEA with a focus on Southern Europe. They will manage fast growing customers through product cross and up-sell and sourcing net new opportunities.

What you will do

• Servicing the fastest growing customers in the region.
• Growing revenue and gross profit share of wallet within key account list.
• Opening doors to the purchase of Twilio products and services.
• Maintaining the highest levels of customer satisfaction.
• Create pricing proposals, negotiating terms and managing the contract process.
• Selling solutions to a technical and business audience.
• Building trust and mutual respect with technical customers and peers.
• Making complex contractual, technical, and financial details sound simple.
• Balancing challenging priorities and handling multiple projects/deals at the same time.

Required qualifications

• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
• History of working with accounts ranging from large multinational enterprise customers to SMB.
• Demonstrated success by achieving quota on a consistent basis.
• Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
• A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
• Fluent in French

Nice to have

• Experience selling both to a business and technical audience.
• Experience and understanding of working in the communications market.
• Sold or worked with Messaging, Voice Calling, Email, Account Security Verification.
• Prior experience in a traditional telecommunications environment/business.

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program

About the company

Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. They are a remote-first company with a culture of connection and global inclusion.