Commercial Finance Manager, Carrier Relations

The role

You will lead financial assessments for complex carrier agreements and wholesale transactions. You will serve as a strategic Finance partner to Carrier Relations by owning deal economics and mitigating financial risk.

What you will do

• Lead financial diligence for complex carrier agreements and wholesale transactions.
• Evaluate pricing, margin, regulatory fees, commitments, and cash flow impacts.
• Build and review deal models and scenarios.
• Recommend structures and negotiation guardrails.
• Partner with stakeholders to drive resolution of financial deal decisions.
• Escalate material exceptions to executive committees.
• Own the design and continuous improvement of the Deal Desk Finance process.
• Track key commitments and deal assumptions after signature.
• Identify recurring deal themes, risks, and opportunities.
• Coach senior analysts on modeling and financial judgment.

Required qualifications

• 8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role.
• Strong financial modeling skills.
• Experience leading financial strategy for high-stakes vendor negotiations.
• Ability to influence senior stakeholders.
• Experience establishing analytical standards, financial guardrails, or approval processes.
• Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems.

Nice to have

• Oracle experience
• Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations
• Spanish or Portuguese language skills

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave

Before you apply

• Applications intended to be accepted until 01/01/2027 but may change based on business needs.

About the company

Twilio delivers innovative communications solutions to businesses and empowers developers to craft personalized customer experiences. The company is remote-first with a culture of connection and global inclusion.