New Business Account Executive

The role

This person will sell into high value Enterprise prospects and existing customers with ARR under $50k. You will source new customers and drive the sales process from internal leads to qualifying prospects and handling deals to closure.

What you will do

• Be responsible for net new customer acquisition and driving ACV for a specific set of accounts
• Work closely with SDR and SE teams to own, drive and build intelligent outreach campaigns
• Source new leads and drive sustainable pipeline growth each quarter
• Create pricing proposals, negotiate terms and manage the contract process
• Balance challenging priorities and handle multiple projects/deals at the same time

Required qualifications

• 6+ years of Enterprise Sales experience
• Track record of personally selling and closing complex solutions to enterprise and software companies
• Strong experience identifying, mapping and prospecting enterprise accounts
• Proven success in selling complex, technical solutions such as cloud communications platforms, APIs, Conversational AI and/or enterprise software
• Experience in account management, developing large enterprise clients, and a history of meeting or exceeding sales targets
• Experience working with Fortune 500 or similarly large enterprises
• Background in working within a quota-driven environment with proven ability to close high-value deals
• Expertise in solution-based selling or consultative selling
• Strong negotiation and contract management skills
• Prospecting and lead generation skills
• Ability to build and nurture relationships with C-level executives, decision-makers, cross-functional partners and key stakeholders
• Strong presentation and negotiation skills

Nice to have

• Experience selling both to a business and technical audience
• Understanding of the CPaaS & Customer Engagement ecosystem
• Familiarity with cloud communications (voice, SMS, chat, video, etc.)
• Familiarity with contact centre agent productivity and Conversational AI
• Familiarity with APIs and integrations for communication services
• Familiarity with telecommunications industry dynamics
• Knowledge of enterprise technology architecture and the technical needs of large organizations

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program

About the company

Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company is a remote-first organization with a culture of connection and global inclusion.