Manager, Clinical Stewardship Operations (RN)

The role

The Manager, Clinical Stewardship Operations will own the end-to-end implementation and deployment of stewardship programs. This person will act as the clinical voice within Client Operations & Partnerships to translate client goals into clinically sound programs.

What you will do

• Establish and maintain relationships with key stakeholders and clinical leaders across enterprise clients.
• Serve as the clinical subject matter expert for stewardship within Client Operations & Partnerships.
• Implement stewardship programs end-to-end across a portfolio of clients.
• Lead discovery sessions to design tailored solutions for client populations.
• Provide consultative recommendations to improve program results and client satisfaction.
• Oversee the configuration, testing and validation of client-specific program logic.
• Coordinate internal resources and third parties for project execution.
• Analyze client data pre- and post-launch to provide clinical and operational insights.
• Manage multiple complex stewardship implementations and cross-functional teams.
• Manage client issues and escalations by mobilizing internal teams.

Required qualifications

• Registered Nurse (RN) required
• 5+ years of combined clinical and non-clinical experience, including onboarding, program management and client-facing work
• Experience in a health plan, PBM, health system, digital health or care management setting
• Experience with health benefits, health and wellness, health plans or health systems
• Ability to communicate and work across client organizations
• Exceptionally strong project management skills
• Ability to manage conflicting priorities and thrive in a fast-paced environment
• Proficiency with Google applications and PM tools such as Monday.com and MS Project
• Experience working with technical and data teams on data exchange, file specifications, encryption, transmission and testing

Nice to have

• BSN preferred
• Background in medication management, such as pharmacy-related programs, formulary or utilization management, or prescriber engagement
• Experience with GLP-1 therapies, including clinical management, access, or program design
• Experience with chronic disease or metabolic care
• PMP or similar certification
• Prior people management experience

Benefits

• Competitive compensation package
• Remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents
• 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you
• 80% coverage for your family
• Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan

Before you apply

• Applicants must be authorized to work for any employer in the U.S.
• Unable to sponsor or take over sponsorship of an employment Visa at this time

About the company

Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. The company is scaling rapidly across the U.S. and globally.