Marketplace Operations Lead

The role

The Marketplace Operations Lead manages urgent and specialized US-based hiring requests. You will coordinate sourcing, assessment, and onboarding teams to meet committed hiring timelines.

What you will do

• Pick up new hiring requests and commit to hiring timelines.
• Act as the single point of contact for the project team.
• Design candidate assessments with the project team.
• Raise flags when hiring timelines are at risk and provide recovery plans.
• Adjust requirements, sourcing channels, staffing partners, or pay rates to meet needs.
• Own end to end hiring for US-based roles.
• Create playbooks for new and unusual role types.
• Report metrics including time to first hire and quality after start.
• Provide feedback to product and engineering teams on matching and assessment tools.
• Coach the team through clear process and written updates.

Required qualifications

• 5+ years in fast-moving operations roles, such as marketplace or supply operations, strategy and operations, consulting, early-stage startup operations or staffing.
• A track record of delivering on hard deadlines.
• Ability to quickly learn unfamiliar domains.
• Excellent written and in person communication.
• Ability to work well with product and engineering.
• Comfort with data, including building reports in spreadsheets or SQL.
• High hustle and high ownership.
• Based in the San Francisco Bay Area and able to work from our San Francisco or Palo Alto office

Nice to have

• Experience in a two-sided marketplace, or at an AI data, annotation or expert-network company.
• Experience running a supply or hiring funnel at volume (sourcing, screening, onboarding).
• Experience leading or mentoring a team.
• Experience working with distributed teams across the Americas, Europe and India.
• Hands-on use of AI tools in your own work.

Benefits

• Work at the frontier of AI
• Contribute to leading-edge AI research
• Showcase work at top conferences such as ICLR, ICML, and NeurIPS
• Bring frontier AI innovation to the enterprise
• Collaborate with colleagues from Google, Meta, Amazon, and other leading technology companies

About the company

Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks. The company also works with Fortune 500 enterprises to build and deploy end-to-end agentic AI systems.