Legal Appeals Specialist

The role

The Appeals Specialist reviews and submits appeal responses in eBilling platforms to recover reduced invoice amounts. This person manages appeal deadlines, generates reports, and communicates with legal staff and insurance carriers.

What you will do

• Manage the appeal process for reduced invoices for insurance carriers.
• Generate reports using Word, Adobe, & Excel for legal staff.
• Manage appeal deadlines and follow up with legal staff.
• Utilize various eBilling platforms to submit appeals.
• Communicate with timekeepers, billing specialists, and payables team to resolve issues.
• Research, troubleshoot and respond to billing appeal inquiries.

Required qualifications

• 2+ years experience working in a law firm as an Appeals Specialist or Billing professional
• Intermediate or advanced knowledge of Excel, Word & Adobe
• Ability to create and maintain spreadsheets
• Intermediate to advanced knowledge of eBilling platforms
• Ability to navigate primary vendor websites for major insurance carriers
• Willingness to research, troubleshoot and respond to billing appeal inquiries
• High level of confidence and professionalism in written and verbal communication
• Ability to maintain calm disposition in high stress environment
• Willingness to learn and adapt to changes
• Excellent organizational skills and attention to detail

Benefits

• Comprehensive benefits coverage
• Employee Assistance Program through HealthAdvocate
• 401(k) program with 100% match on the first 3% and 50% match on the following 4-5%
• Vacation time accrued annually
• Monthly technology reimbursement of $60
• Paid parental leave at base pay
• Educational reimbursement program up to $3,500 per calendar year
• Internal diversity and inclusion programs
• Firm-wide charitable giving program
• Social and off-site events

About the company

Tyson & Mendes is a fast-growing national civil defense law firm. The firm invests in its people through specialized training and professional development.