Customer Support Specialist I - Shared Services - Monterrey

About the job

Schedule: Fulltime Job Type: Onsite Salary Type: Salary Req: #1981 No immigration sponsorship or transfer available for this role. About the Role Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. You’ll work in a dynamic environment, collaborating with a team of 10–20 people and partnering with multiple groups to deliver outstanding service to carriers and customers. This role operates Monday–Friday (various shifts) and requires working on Mexican holidays while observing U.S. holidays. What the candidate will do? - Perform fast-paced, time-sensitive…