Customer Support Specialist III - Shared Services - Monterrey

About the job

Schedule: Fulltime Job Type: On-site Salary Type: Salary Req #:2163 No immigration sponsorship or transfer available for this role. About the Role Individuals in this role are logistics experts and serve as the frontline for resolving customer and carrier issues, playing a critical role in maintaining service quality and customer satisfaction.We are looking for professionals who are proactive problem-solvers, comfortable working directly with both carriers and customers, and who demonstrate a strong “Call First” mentality. If you enjoy communicating with people, taking ownership of issues, and resolving challenges efficiently and effectively, we’d love to hear from you. What the Candidate…