Sr. Strategic Client Engagement Partner (Transportation Management)

The role

This individual contributor role is responsible for achieving client retention and satisfaction for a group of clients. The person will manage accounts, provide support and reporting, and partner with operations teams to meet strategic initiatives.

What you will do

• Responsible for customer retention, growth and contract management for one or multiple accounts
• Conducts weekly, monthly, and quarterly business reviews, ideation sessions, and other client facing business meetings
• Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments
• Financial ownership and budgeting of customer revenue
• Assist customers with freight cost forecasting and budgeting
• Responsible for driving initiatives with the client and internal teams to meet customer objectives
• Maintain timely and accurate customer information in CRM tools
• Interprets supply chain data to drive actionable insights and improvements

Required qualifications

• High school diploma or GED equivalent
• At least 3 years experience in a customer facing role within transportation/logistics
• Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
• Experience creating reports in Excel or Google Sheets

Nice to have

• Bachelor’s degree in business, logistics or other related fields
• 5 years logistics and transportation experience
• Experience presenting to Senior Leadership
• Account management experience
• Experience with Tableau or Power BI

Benefits

• company sponsored health plan
• dental and vision benefits
• 401k match
• financial and mental wellness benefits
• parental leave
• short- and long-term disability coverage
• life insurance

Before you apply

• No immigration sponsorship or transfer available for this role

About the company

Uber Freight helps companies move goods more reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight.