Account Manager II, Intermodal

About the job

Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3026 About the Role The Account Manager II is responsible for providing a best-in-class customer experience specific to our intermodal division, serving as the first line of contact for our customers. They are responsible for ensuring all intermodal freight is serviced to meet/exceed the customer’s standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer and carrier relationships, while achieving company defined operational metrics What the Candidate Will Do - Contact intermodal carrier to obtain status of load tendered; continue monitoring the…