Account Manager II (Transportation)

The role

This individual contributor role provides customer experience and serves as the first line of contact for customers. The person ensures freight meets customer standards and communicates needs to operations teams while maintaining customer relationships.

What you will do

• Secure Capacity for Load
• Contact carrier to obtain status of load tendered
• Monitor shipment status and update in the system
• Notify shipper and/or Receiver and reschedule when necessary
• Set-up New Locations (Shippers/Receivers) and/or Set-up new vendors
• Upload vendor profile sheet and assign vendor code
• Contact vendor to determine shipping dates, hours or operations
• Establish and maintain effective relationships with carriers, shippers and receivers
• Correspond with customer and carrier regarding detention information
• Issue ComChecks within established guidelines

Required qualifications

• High school diploma or GED equivalent
• At least 1 year transportation/logistics experience OR a College degree
• Must be open to working 5 days in office

Nice to have

• Bachelors degree in Transportation/Logistics or a related field
• Knowledge of Microsoft Suite or Google Workspace

Benefits

• company sponsored health plan
• dental and vision benefits
• 401k match
• financial and mental wellness benefits
• parental leave
• short- and long-term disability coverage
• life insurance

Before you apply

• No immigration sponsorship or transfer available for this role

About the company

Uber Freight helps companies move goods more reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America.